4GCCTV support

Solar 360 Mini setup guide.

Everything you need to get your solar-powered camera activated, mounted, online and recording.

Your complete off-grid kit 4GCCTV Solar 360 Mini camera and solar panel
Ready to installSIM and storage pre-installed

Before you start

Before you get started.

Unbox the camera somewhere with usable mobile signal, keep your activation code nearby and have your phone ready.

Activation codeThe four-letter code supplied with your camera.
Your phoneConnected to the internet with CamHiPro installed.
Good 4G signalDo the first connection outdoors or near a window.
Solar 360 Mini kit contents

In the box

What’s in the box.

  • Solar 360 MiniCamera with multi-network SIM and 64GB card pre-installed
  • 26W solar panelWith mounting arm and 2m power cable
  • Mounting kitWall and pole fixings, screws and fittings
  • Setup toolsScrewdriver and the hardware needed to get started

Before mounting: complete activation and confirm the camera comes online. It is much easier to troubleshoot at ground level.

Activate the included SIM

1. Activate your SIM card.

The SIM is already fitted—there is nothing else to order or insert. Now that your camera has arrived, use the four-letter code in the box to choose and pay for a streaming plan. Once activated, the SIM can connect through EE, O2, Three or Vodafone.

  1. 1

    Open the secure 4GCCTV activation portal.

  2. 2

    Enter the four-letter code supplied with your camera.

  3. 3

    Choose your data plan and payment option.

Activate my camera
Typical activation Within 5 minutes

Occasionally a new SIM can take up to 24 hours. If the connection light is not blue after five minutes, continue to the checks below.

View connection checks →

Power up & connect the panel

2. Turn on the camera and connect the panel.

The weather caps are deliberately snug. Push them firmly back into place so the camera remains sealed outdoors.

Locating the Solar 360 Mini power switch
01Locate the switchFind the capped cable beneath the camera.
Turning on the Solar 360 Mini
02Turn it onRemove the cap, switch to ON and reseal firmly.
Connecting the solar panel cable
03Connect the panelPush the solar cable fully into the power socket.
Securing the Solar 360 Mini cables
04Secure the cableRoute it neatly through the mount before fixing.
Assembling and positioning the Solar 360 Mini panel mount

Mount for dependable charging

Give the panel a clear view south.

  • Choose an unshaded, south-facing position where possible.
  • Aim the panel upwards at roughly 60° for UK conditions.
  • Mount the camera on a wall, corner or pole with the correct fixings.
  • The supplied cable is 2m and should not be extended.

Tip: leave a small drip loop in the cable below the connection so rainwater cannot run towards the socket.

Add the camera to CamHiPro

3. Add the camera to CamHiPro.

Download the free CamHiPro app, allow the requested permissions and keep the camera close while you complete the first pairing.

  1. 01
    Open CamHiPro

    Tap the plus icon, then select 4G camera.

  2. 02
    Scan the camera

    Scan the QR label. If it will not scan, choose skip and type the UID printed below it.

  3. 03
    Check the light

    Confirm the front connection light is steady blue, tick the box and tap next.

  4. 04
    Secure your camera

    When prompted, replace the default password with a strong password you will remember.

Recommended first action

Update the camera software.

With the camera online, open its settings, choose Device information, then tap Check update. Install any update before relying on the camera.

Keep the camera powered and allow a few minutes for it to restart.
CamHiPro camera settings gear
1. Settings
CamHiPro device information option
2. Device information
CamHiPro check update button
3. Check update

Set it up your way

4. Check time and recording settings.

Correct time settings keep recordings easy to find. Recording settings decide how the included 64GB card is used.

Time settings

Set the UK time zone.

  1. Open camera settings and choose Time Setting.
  2. Choose Device Time Zone, rather than syncing to your phone.
  3. Select GMT+0:00 Europe/Dublin.
  4. Enable daylight saving time and save the time zone.
Recording settings

Confirm local recording.

  1. Open camera settings, then TF card plan recording.
  2. Make sure Enable record is switched on.
  3. Choose recording quality and clip length.
  4. Use advanced settings only if you want a timed schedule.
Using your own SIM or a different SD cardOptional—the supplied SIM and 64GB card are already installed.

Power the camera off before opening the access panel below the camera head. Insert the SIM and/or microSD in the marked direction until each gently clicks into place, then reseal the panel before powering on.

The camera supports storage up to 256GB. We recommend a genuine, high-endurance SanDisk card. Your own SIM may also need its APN entered manually; follow the APN troubleshooting steps below if it does not connect.

Troubleshooting

Troubleshooting.

Work through the matching check below while the camera is still within reach.

Still stuck?
Our UK team will talk you through it.

Contact 4GCCTV support
QR code will not scan
  1. Tap skip at the bottom of the scanning screen.
  2. Type the camera serial number into the UID box. It is printed directly below the QR code.
  3. Continue from the steady-blue connection-light step.
The connection light is not blue
  1. Allow at least five minutes after activating the included SIM.
  2. Switch the camera off, wait 20 seconds, then switch it back on.
  3. Try it outdoors in a location where a phone receives usable 4G.
  4. If activation is very recent, allow up to 24 hours before contacting support.

A red or flashing light usually points to activation or mobile signal rather than a camera fault.

My own SIM will not connect
  1. Start adding the camera in CamHiPro.
  2. On the blue-light screen, choose the red text for alternating red/blue indicators.
  3. Tap Setting of APN and enter the APN details supplied by your network.
  4. Reset the camera and show it the QR code generated by the app.
  5. After the beeps, allow a few minutes for the blue light to appear.
The panel is not keeping the battery charged
  1. Check the plug is pushed fully into the camera power socket.
  2. Move the panel away from trees, rooflines or anything casting shade.
  3. Aim it as far south as practical and upwards at roughly 60°.
  4. Clean dirt or bird mess from the panel with a soft damp cloth.

Do not extend the supplied 2m power cable.

Need more help?

Talk to our UK support team.

If anything does not look right during setup, get in touch and we will work through it with you.

Contact support